Support

Investor support that actually responds

Get answers in the knowledge base, email us for account-specific help, or sign in if you need platform access. Everything on this page links somewhere useful—no dead ends.

Support channels

Pick the path that matches your question—each card has a working link.

Knowledge base

For FAQs on investments, programs, and platform usage.

Email support

For account, KYC, investment, and payout support queries.

support@cigpatna.co.ke

Investor relations

For partnership and mandate-level questions.

contact@cigpatna.co.ke

Platform access

Locked out or new here? Use these entry points.

Sign in

Access your investor dashboard, documents, and milestones.

Forgot password

Reset your password securely by email.

Create an account

Start onboarding and complete KYC to invest.

Response targets

What to expect after you email us.

General support

Target first response: next business day.

KYC and onboarding

Target first response: same business day during operating hours.

Payout and transaction escalation

Handled with priority and routed to the relevant operations team.

Related on this site

Policies, news, and the home page.

Social & community

Official profiles will be listed here. Until then, email support@cigpatna.co.ke for verified updates.

LinkedIn

Company updates and hiring.

linkedin.com (replace with your page)

X (Twitter)

Short announcements.

x.com (replace with your handle)

YouTube

Recorded webinars and explainers.

youtube.com (replace with your channel)